Hyper Merchandise customers who purchased undoubtedly one of the most crucial larger HyperJuice battery packs that would possibly possibly possibly recharge laptops moreover to to mobile devices ought to aloof know there’s a have interaction for a 130W mannequin. The USB-C battery pack can overheat while charging, posing a extreme fireplace hazard.
HyperJuice has obtained two stories of the battery overheating that resulted in smoke, melting, and property be concerned. Luckily, no accidents were reported to this point.
HyperJuice USB-C battery pack have interaction
The US Shopper Product Security Commission (CPSC) published the USB-C battery pack have interaction report at this hyperlink. Investors in Canada and Mexico ought to aloof rating the same announcements from native regulators.
The HyperJuice have interaction concerns battery packs in grey and silver with the identical mannequin number: HJ307. The battery packs measure 3 inches extensive by 7 inches lengthy. The mannequin number is printed on the bottom of the pack.
Hyper purchased spherical 13,700 HyperJuice battery packs in the US. It additionally purchased 151 devices in Canada and 7 in Mexico.
The battery packs from this have interaction were on hand from B&H Photograph Video stores in New York and from the retailer’s web page. Furthermore, Hyper purchased the products online in its absorb store and thru Indiegogo and Kickstarter campaigns.
The 130W HyperJuice battery packs were on hand in stores between October 2018 and April 2022, retailing for between $122 and $158.
What you ought to aloof attain
Hyper urges HyperJuice customers who purchased the 130W battery pack on this have interaction to cease the employ of it right this moment. Customers ought to aloof contact Hyper Merchandise for a reimbursement. The company will build the refund on hand as a store credit for the acquisition tag of the product.
The have interaction announcement doesn’t point out a path of circulate for the doubtlessly perambulate HyperJuice battery pack. It’s unclear how customers ought to aloof put off the product. But patrons can contact Hyper the employ of the details on hand at this hyperlink.
The CPSC additionally notes the have interaction circulate is made alongside with Canadian and Mexican authorities. However the have interaction announcement doesn’t offer hyperlinks to have interaction stories for these two international locations.
One at a time, Hyper set up aside up a web page on its web page detailing the have interaction. The web page additionally presents details about other products included recently in a separate have interaction circulate, the stackable 65W and 100W USB-C chargers. These chargers can additionally overheat and reason unintended fires.
The CPSC announcement for the USB-C charger have interaction is on hand at this hyperlink.